Servers (Jacobs & Co.)

Toronto, Ontario, Canada Full-time

Jacobs & Co. is looking for seasoned and dedicated servers to join the team!

Following KSFC steps of service our servers guide our guests through the menu, provide recommendations and create excellent guest experiences. Servers maintain a clean section and monitor food quality to ensure all items are held to presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. 

Responsibilities

  • Create a positive guest experience through interaction and adherence to the points of service
  • Be knowledgeable of all food and beverage items in order to make recommendations
  • Answer questions about food, beverages, wine and other restaurant functions and services
  • Utilize seat-specific ordering
  • Ensure accuracy when entering information into the POS system
  • Monitor food quality and presentation standards
  • Ensure guests are satisfied with their food and service
  • Respond promptly and courteously to any guest request or concern
  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
  • Be thoroughly familiar with the causes of food contamination and the methods of prevention
  • Follow all food safety standards and systems
  • Be aware of any special requests, inclusive of guest allergies
  • Complete opening, closing and side-duties efficiently and safely
  • Other duties as assigned or required

Qualifications

  • A Degree/ Diploma in Hospitality or equivalent considered an asset
  • At least 2 years serving experience in a similar environment
  • Smart Serve Certification a requirement
  • High attention to detail
  • Ability to remain calm under pressure while working in a fast-paced environment
  • Organizational skills and sales ability
  • Ability to multi-task
  • Strong oral and written communication skills
  • High level of product knowledge
  • Ability to maintain a level of professional urgency and momentum